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Dormant Accounts

Dear Investor,

We would like to draw your attention to the Law No. 85 by Emirates Securities and Commodities Authority (ESCA) for the year 2015 concerning Dormant Accounts.

Dormant Accounts are those client accounts with Mubasher which, in the past 3 years, have not been updated and/or have not been used for trading.

Should you want to change the status of your account from 'Dormant' to 'Active', kindly download the forms from this website and send the scanned copies of completely filled forms to Also attach the below required documents in your email

  • Copy of valid passport
  • Copy of valid Emirates ID (UAE and Non UAE National)
  • Copy of valid resident visa (Non UAE National)
  • Copy of Family Book (UAE National)
  • Copy of the Bank statement showing the following: Bank Logo, Client Name, Account No. and the IBAN or a certificate from the bank showing full bank details
  • Sign W9 form for US Citizen/Passport holder
  • Sign W8 form for the Non US Citizen/Passport holder

Note: Please be aware that the signature should match your signature on Passport or National I.D

For more information please contact Mubasher Clients Services on 800 567 000

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